Key Account Executive

Favro, Swedish born, globally distributed team - Favro is a fast-growing Swedish software start-up. The Favro app lets any kind of team and leader create, plan, and collaborate in one single agile tool. Favro has been named “Cool Vendor” by Gartner and already has 1500+ clients worldwide. Clients include progressive enterprises such as SAP, PwC, Disney, and fast growers like Unity Technologies, EA, and more.

Favro has raised $ 4.3 million in Seed funding led by pan-Baltic venture capital fund Practica Capital and followed by Nordic-US B2B tech investor Scale Capital. Previous investors Creandum and Inbox Capital also participated in the round. You can read more about it here. 

Favro is headquartered in Uppsala, Sweden, with a remote-first team distributed across Sweden, Lithuania, Vietnam, US and other European countries. We are a distributed-first team, embracing remote work and digital nomadism. We don’t do offsites, we do onsite. In other words, you are welcome to live wherever you want as long as you can jump on a plane or train and come in to meet face to face once in a while. What we do feel strongly about are our Favro values that you can read about​ here.

Role Responsibilities

and their qualifications for success

Responsibility 1 — Engage ideal personas at existing clients

• Ability to correctly identify champions and other key roles with Favro ICP target personas in mind.
• Ability to vibe with key personas (written and verbal, online and offline).
• Solid knowledge about all parts of the Favro product and offering and the problems they solve.

Responsibility 2 — Manage the process of limiting churn and expanding accounts

• Ability to analyze customer health and usage trends and consequently prioritized actions.
• Ability to drive prioritized accounts/opportunities from action point to action point without dropping the ball.
• Ability to identify stakeholders needed to be involved, and at what point (e.g. marketing).

Responsibility 3 — Continuously refine and develop account management practices

• Self-correct and reflect on previous actions to improve future actions.
• Relentlessly seek excellence through feedback.

What we offer:

• Being part of an international high-tech environment with highly motivated individuals striving for a common goal – Bringing the agile way of working to all kinds of organizations.
• Work with the second-time founder team and top Scandinavian and Lithuanian venture capital fund Creandum and Practica Capital.
• Work with Global markets and Fortune 500 companies.
• Flexible working-from-anywhere environment.
• Learn SaaS industry best practices and frameworks.
• Career growth opportunity.
• Performance salary based on results.
• Employee option program.
• 30 days paid vacation per year.

Additional qualifications are a plus if you…

• Have been a champion or winner of any competition.
• Play Warzone or any other computer games.
• Interested and certified in Agile.
• 2-4 years of work experience as a Key Account Executive and preferably from a SaaS Startup, Enterprise.
• Global minded, self-driven, relentlessly driven for excellence.